FAQ

Frequently Asked Questions



To order an online Subscription or Pay-per-View (PPV) service you need to first create an Account and then enter payment information. Upon selecting a Package you will be asked to create an Account. Note that creating an Account does not require any payment details. Once you select a package, you will be required to enter in payment information. Please review your order carefully before completing your purchase. You will receive an email confirmation of your transaction.

IMPORTANT: Before purchasing services, users are advised to view the GSOC International Service test stream. If you cannot see the demonstration stream playing, your device is not supported.

How do I create an Account?
What types of transactions are supported?
Why is my card being declined?
How will I be charged?
What devices can I watch the service on?
How do I get a refund?
Who do I contact for billing questions?
What is the production quality like?
How do you stream your content?
I missed the live event, can I watch later?
What kind of Internet connection do I need?
How do I get Chromecast the video to my TV?
Are there geographic and/or blackout restrictions?